For the 6th straight year in a row Chick-fil-a is America’s favorite fast food chain! According to the American Customer Satisfaction Index Restaurant Report for 2019-2020, Chick-fil-a scored an 84/100 and the worst fast food chain service was given to McDonalds. Other places that made the top 5 were Chipoltle Mexican Grill, Arby’s, Domino’s & Dunkin’. As for full-service restaurants, Longhorn Steakhouse is America’s #1 favorite and Chilli’s is the ranked the lowest.
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